More Five-Star Google Reviews, Asked for in the Driveway
The best time to ask for a review is the minute the job is done. ProsPortal lets your techs text a review link before they pull away, then helps you reply to every review and show off the best ones.
No Credit Card Required
Your Reviews Decide Who Gets the Call
When a homeowner searches "plumber near me" or "AC repair Sugar Land," Google shows three companies in the Map Pack. Review count, rating, and how recently you got reviews all play a part in who lands there, and homeowners compare stars before they ever call.
Most happy customers will leave a review if you ask at the right moment and make it easy. ProsPortal turns that moment into a habit for your whole crew.
- Text or Email a Review LinkSend a Google review link while the tech is still on site and the customer is happy.
- Reviews That Name Your TechsCustomers mention who helped them, which builds trust with the next homeowner.
- Respond From One PlaceReply to every Google review without digging through your Business Profile.
- Show Reviews on Your WebsiteYour best reviews appear on your site automatically.
- Turn Reviews Into Social PostsShare five-star reviews to Facebook, Instagram, and Google.
The Driveway Review Request
The job is done, the AC is blowing cold, and the homeowner is thanking your tech. That's when you ask.
- Sent From the Tech's PhoneNo waiting for the office to send a follow-up email three days later.
- One Tap to ReviewThe link opens straight to your Google review form.
- Also From the Request InboxMark a service request Won and send a review request in one click.
Every Reply Is an Ad for the Next Customer
Future customers read how you respond, especially to the 3- and 4-star reviews. A calm, specific reply shows you stand behind your work.
- All Reviews in One FeedSee new Google reviews as they come in.
- Reply Without Switching AppsWrite and post replies from the ProsPortal dashboard.
- Celebrate Your CrewPut reviews that name your techs on the shop Team Board TV.
How Home Service Pros Use Review Management
Tune-Up Season Reviews
Every spring tune-up is a chance for a review. Techs send the link before they leave, and your review count climbs all season.
Emergency Call Heroes
Customers whose basement you saved at midnight write the best reviews. Ask right away while they're grateful.
Tech Name Shout-Outs
Reviews that mention a tech by name give you something to celebrate in the morning huddle.
Big-Ticket Trust
A new roof is a big decision. Show recent reviews on your website so homeowners feel confident signing.
Recurring Customers
Ask regular clients for a review after their first deep clean, then share the best ones on social media.
Show the Transformation
Pair a five-star review with a before & after photo and post it to Facebook and Google.
Up and Running in an Afternoon
Connect Google
Link your Google Business Profile in a few clicks.
Ask After Every Job
Techs and the office send review links by text or email.
Reply and Share
Respond to reviews and share the best ones on your website, social media, and shop TV.
Review Management FAQ
Which review sites do you support?
ProsPortal works with Google reviews, the reviews that drive the Map Pack and the first place most homeowners look.
Can my techs send review requests from their phones?
Yes. Techs can text or email a review link to the customer before they leave the driveway.
Can we reply to reviews from ProsPortal?
Yes. See new Google reviews and post replies from your dashboard.
Will reviews show up on our website?
Yes. Your best reviews appear on your ProsPortal website automatically and can be shared to social media and your signage screens.
Do customers need a Google account to leave a review?
Google requires a Google account to post a review. Most homeowners already have one through Gmail, Android, or YouTube.
Related Features
Service Requests
Request Service and Free Estimate forms land in one inbox with urgency, address, and preferred time. Emergencies jump to the top, and the office gets an email the moment a request arrives.
Learn MoreSocial Media Posting
Schedule before & after photos, seasonal tips, and team spotlights to Facebook, Instagram, and your Google Business Profile.
Learn MoreDigital Signage
Run a Team Board TV in the shop, rotate offers in the showroom, loop your booth at the home show, or hand a homeowner a tablet in the driveway.
Learn MoreStart Collecting More Five-Star Reviews
Every feature is included for $100 per location per month. No contracts, no setup fees.
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